Revolutionizing Cloud-Based Endpoint Security with HCL BigFix As Managed Service

With security considerations in mind, the rapid evolution in the IT environment makes the efficient management of endpoints more complex than before. As the “workplace” becomes blended with using home and traditional office environments, endpoint management has become more challenging. This requires robust data protection measures for endpoints to maintain functionality and protection in various situations.

To address these challenges, HCL BigFix has introduced its latest, fully managed, and cloud-based endpoint management solution - HCL BigFix as a Managed Service.

This innovative plug-and-play model is designed to simplify the onboarding process, allowing organizations to focus on their business priorities while we handle the heavy lifting. From infrastructure management to operational support, HCL BigFix as a Managed Service provides unparalleled convenience, scalability, and security.

Why Businesses Are Moving to Cloud-Hosted Endpoint Security

For many enterprises, cloud-based endpoint security in a hosted model delivers three advantages:

• Lower TCO, Predictable Costs: Eliminating hardware and data center expenses and replacing them with stable subscription pricing.
• Scalability: Expanding contract coverage as needs change, without procurement delays.
• Access to Expertise: Leveraging the seasoned security specialists without the hiring and training burden.

The backend process that takes place at these endpoints is the real business driver reshaping endpoint management strategies. Hosted endpoint security eliminates the need to build and maintain complex on-prem infrastructure, reducing capital expenditures and lowering the TCO. At the same time, subscription-based pricing shields organizations from unexpected costs and ensures a consistent budget.

Scalability is built in. From expanding to new locations to managing seasonal spikes in device usage, a hosted model adapts instantly, avoiding the costs and delays associated with traditional infrastructure upgrades.  

Another challenge is the growing IT skill gap—recruiting and retaining experienced security professionals is both costly and competitive. A managed service addresses this issue by providing specialized expertise, advanced tools, and best practices, thereby easing the burden on internal teams. The result is greater operational efficiency with automated patching, compliance enforcement, and centralized endpoint visibility. Day-to-day management becomes lighter, freeing IT staff to focus on higher-value initiatives.

Transforming Endpoint Management with BigFix as Managed Service

Now available as a managed cloud service, BigFix delivers all the core capabilities of the original platform without requiring customers to deploy, manage, or upgrade the BigFix instance. You can consume endpoint management as a service, backed by our robust infrastructure and operational expertise.

Here’s how BigFix as a Managed Service stands out:

• Cloud-hosted Endpoint Management: Streamlined deployment and management of endpoints without infrastructure hassles.
• Lifecycle Management: End-to-end device management, from provisioning to retirement.
• Automated Workflows: Zero-touch automation for patching, configuration, and decommissioning.
• Software Asset Management: Maintain license compliance and optimize software usage across all environments.
• Managed Endpoint Protection: Real-time vulnerability remediation and continuous compliance enforcement.

Why Choose BigFix as a Managed Cloud Service?

1. Plug-and-play Simplicity: Quick onboarding with minimal setup requirements.
2. Operational Excellence: All hosting, management, and operational tasks are managed by us.
3. Seamless Scalability: Perfectly suited for your agile IT operations.
4. Comprehensive asset discovery: Gain full visibility into your IT ecosystem with IP-based device tracking. Considering remote work environments, securing personal devices is crucial. With the rise of BYOD policies, endpoint management becomes essential to protect these devices, which may have inconsistent security measures and pose risks when accessing corporate networks.

How an Endpoint Automation Service Simplifies Operations

Operational efficiency is only sustainable when it’s backed by automation. That’s why an endpoint automation service is central to modern, cloud-based endpoint security. 

Key automation benefits:

• Zero-Touch Provisioning: Automatically configure devices with approved OS, applications, and security settings from the moment they’re activated.
• Continuous Patching: Deploy vendor updates immediately to close vulnerabilities without waiting for monthly cycles.
• Compliance Checks: Enforce policies and flag non-compliant endpoints in real time, triggering automated remediation steps.
• Incident Remediation: Isolate compromised devices, repair scripts, and automatically restore normal operations.
• Ticketing Integration: Seamlessly sync with ITSM systems for efficient ticket creation, updates, and closure.

By automating provisioning, patching, compliance, and remediation, enterprises reduce operational overhead, shrink security gaps, and free IT teams to focus on innovation rather than routine maintenance. 

Cloud-based Endpoint Security at its Best

HCL BigFix’s cloud-based endpoint security offering ensures multi-layered protection for diverse environments. Whether it’s securing on-premise assets, cloud resources, or remote devices, BigFix provides real-time protection with multi-cloud patch management, extended third-party app patch content, and offline VM guest patching.

Core Features of BigFix as Managed Service

• Patch Management: Keep endpoints updated and secure across 100+ operating systems, like Windows, RHEL, Ubuntu, Solaris, MacOS, and more.
• Inventory Management: Track hardware, software, and licenses across hybrid IT environments.
• Vulnerability Remediation: Mitigate threats in real time with proactive measures.
• Asset Management: Ensure Audit Readiness and Optimize Software Investments.

Integrating Software Asset Management Best Practices

Automation streamlines processes, but enterprises also need to ensure that every piece of software adds value and remains compliant. Integrating software asset management helps achieve that balance. Integrating software asset management best practices into the security framework ensures that every application is accounted for, compliant, and delivering business value.

Best practices built into the process:

1. Complete Software Discovery – Detect and catalog all applications, including shadow IT and unauthorized installs, through your cloud-based endpoint security platform.
2. License Compliance Monitoring – Match deployments against entitlements to maintain compliance and avoid vendor penalties.
3. Usage Tracking – Monitor actual usage to identify underutilized software and reclaim licenses.
4. Cost Optimization – Use real-time data to align spend with actual demand, reducing waste.
5. Audit Readiness – Keep a continuously updated software inventory to simplify internal checks and external audits.
6. Vendor Management – Leverage accurate, up-to-date data for stronger contract negotiations and renewal terms.

Your Next Step in Managed Endpoint Protection

The introduction of BigFix as a Managed Service marks a significant leap in cloud-based endpoint security. By delivering an all-in-one solution in a managed, cloud-hosted environment, HCL BigFix empowers you to scale your IT operations while maintaining uncompromising security and compliance.

Conclusion

In a world where digital transformation and cybersecurity threats evolve rapidly, HCL BigFix as a Managed Service provides the perfect balance of simplicity, scalability, and security. This cloud-based endpoint security solution is designed to meet the needs of modern enterprises, enabling them to safeguard their endpoints without operational complexity.

Unlock the potential of HCL BigFix as a Managed Service today. Simplify endpoint management and secure your IT landscape like never before.

FAQ Section

1. What is the difference between cloud-based and on-premise endpoint security?

Cloud-based endpoint security runs in the provider’s cloud, removing the need for your own infrastructure or data center. It’s subscription-based for easy scalability and lower TCO, while on-premise setups require more maintenance and up-front costs. Hosted endpoint security offers central control without the hardware burden.

2. How does an endpoint automation service work?

A cloud-based endpoint security service utilizes policy-based workflows to automate patch deployment, configuration management, and remediation. It keeps devices secure and compliant without manual IT effort.

3. What does "endpoint security as a service" (ESaaS) include?

Cloud-based endpoint security as a service provides antivirus, patching, vulnerability scanning, reporting, and support in a fully managed model. The provider handles daily security operations on your behalf.

4. Is a hosted endpoint the same as a managed endpoint?

In cloud-based endpoint security, a hosted endpoint runs on the provider’s infrastructure. A managed endpoint provides comprehensive operational support, including monitoring and patching. The difference lies in the amount of work your team handles.

5. What are the key benefits of cloud-based endpoint management?

With cloud-based endpoint security and management, you gain centralized control, scalability, and remote access. It reduces overhead and includes disaster recovery without requiring additional infrastructure.

6. What are some software asset management best practices to follow?

Utilizing cloud-based endpoint security in conjunction with software asset management best practices entails maintaining a centralized inventory, automating discovery, tracking usage, and reclaiming licenses. It supports policy compliance and audit readiness.

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